Terms and conditions

These terms and conditions govern your use of ProductGenie, a service provided by Analysta LLC. By using our service, you agree to these terms.

Definitions

"Service" refers to ProductGenie, an AI-powered shopping assistant for e-commerce websites provided by Analysta LLC.

"User," "you," and "your" refers to the individual or entity using our Service.

"We," "us," and "our" refers to Analysta LLC.

"Website" means this website and all websites, applications and communications that post a link to these Terms and Conditions.

Use of Service

ProductGenie is an AI-powered shopping assistant designed to enhance the customer experience on e-commerce websites. By installing ProductGenie on your website, you agree to allow our systems to access and process product information from your e-commerce platform to power the AI assistant.

Data Collection and Usage

When you install ProductGenie on your website, you grant us permission to collect publicly available information from your website, including product descriptions, metadata, and customer reviews. This information is used solely to train AI models that power the shopping assistant and provide analytics about customer questions and behavior. For more details, please refer to our Privacy Policy.

Subscription and Payment

ProductGenie offers subscription-based pricing plans. Payment is processed through Stripe, our payment provider. You agree to provide accurate and complete information when subscribing to our service and to promptly update any changes to your billing information.

Subscription fees are charged automatically at the beginning of each billing cycle. Cancellation of your subscription must be done before the renewal date to avoid charges for the next billing cycle.

Intellectual Property

All intellectual property rights related to ProductGenie, including but not limited to software, designs, logos, and content, are owned by Analysta LLC. You may not copy, modify, distribute, sell, or lease any part of our Service without our explicit permission.

User Responsibilities

As a user of ProductGenie, you agree to:

• Use the Service in compliance with all applicable laws and regulations
• Provide accurate information during account registration and setup
• Maintain the security of your account credentials
• Not use the Service for any illegal or unauthorized purpose
• Not attempt to gain unauthorized access to any part of the Service

Service Availability and Modifications

We strive to provide uninterrupted service, but we cannot guarantee that the Service will always be available, uninterrupted, or error-free. We reserve the right to modify, suspend, or discontinue the Service at any time without prior notice.

We may also update these Terms and Conditions from time to time. Continued use of the Service after any changes constitutes your acceptance of the modified terms.

Limitation of Liability

To the maximum extent permitted by law, Analysta LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use or inability to use the Service.

Indemnification

You agree to indemnify and hold harmless Analysta LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney fees and costs, arising out of or in any way connected with your access to or use of the Service.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms and Conditions.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Updates

We regularly review and update our terms and conditions to ensure they meet best practices. This document was last updated on April 18, 2025.

Contact us

If you have any questions or suggestions about our terms and conditions, please contact us at support@productgenie.io.